Reducing time to resolution through improved collaboration using augmented reality technology

ABB Ability™ Remote Insights for service is a collaborative application that improves interaction between remote experts and field personnel by enabling live instruction and guidance that can be overlaid on live video using augmented reality technology. This new solution will simplify maintenance, reduce downtime, increase equipment effectiveness and improve safety. Expand the technical knowledge of your workforce as your team gains hands-on maintenance experience from ABB’s global expert support network.

Key benefits:

• Reduce downtime and costs by resolving issues more quickly
• Connect instantly to the right expert and information
• Improve safety and awareness
• Enhance quality of repairs and associated asset life
• Increase knowledge base through access to previously solved problems